Privacy Policy

1. Introduction
The company Orient & Vous Islamic Bookstore, located at 69 rue Général Sarrail, 10000 TROYES, places great importance on the protection of your personal data.
This privacy policy explains how we collect, use, store, and protect your personal information when you use our website www.orientetvous.com. By using our site, you accept the terms of this policy.

2. Information Collected
When interacting with our site, we may collect the following information:

  • Personal information: Name, surname, postal address, phone number, and email address.

  • Payment information: Data required for processing your transactions (managed via secure providers such as Stripe, PayPal, or Revolut Business).

  • Browsing data: IP address, browser type, browsing history, visit duration, and pages viewed.

  • User preferences: Your choices regarding cookies, shopping preferences, and consent to receive marketing communications.

We collect this information only when you place an order, subscribe to our newsletter, or interact with our site.

3. Use of Information
The collected information is used for the following purposes:

  • Order processing: Preparing, shipping, and managing your purchases.

  • Communication: Responding to your inquiries, contacting you for order tracking, or informing you of potential issues.

  • Service improvement: Personalizing your user experience and optimizing site navigation.

  • Marketing: Sending you promotional offers and newsletters, subject to your explicit consent.

  • Security: Preventing fraud and ensuring the security of our platform.

4. Data Sharing
Your personal data will never be sold, exchanged, or rented to third parties. However, we may share it with trusted service providers in the following cases:

  • Delivery services: Providing your contact details to carriers to ensure order delivery.

  • Payment platforms: Sharing your information with PayPal, Stripe, or Revolut Business to secure your transactions.

  • Technical maintenance: Granting limited access to providers for site management and improvement.

We ensure that all our partners comply with current security and confidentiality standards.

5. Data Security
We use advanced security measures to protect your personal data from unauthorized access, loss, alteration, or destruction:

  • Encryption of sensitive data via SSL (Secure Sockets Layer) protocol.

  • Secure storage of information on GDPR-compliant servers.

  • Restricted internal access to data, only for authorized employees within the scope of their function.

6. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights:

  • Access: Obtain a copy of the personal data we hold about you.

  • Correction: Request the correction of inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal data unless retention is required for legal or contractual reasons.

  • Objection: Object to the processing of your data for specific purposes (e.g., receiving newsletters).

  • Portability: Receive your data in a readable format or request its transfer to another provider.

To exercise your rights, contact us at:

7. Cookies
We use cookies to:

  • Improve navigation and personalize your experience on our site.

  • Collect analytical data to optimize site performance.

  • Facilitate the purchasing process by remembering your preferences.

Managing Cookies:
You can configure your browser to accept, refuse, or delete cookies.
Note that some site features may be limited if you refuse cookies.
For more information, see our Cookie Policy (link or dedicated section if available).

8. Policy Changes
We reserve the right to modify this privacy policy at any time to comply with new regulations or technological developments.
In the event of a major change, we will notify you via email or a notice on our site.
Any modification will be published on this page with the corresponding update date.

9. Contact
For any questions or additional information regarding this privacy policy, you can contact us via:

  • By email: info@orientetvous.com

  • By phone: 06 51 69 50 10


  • Orient & Vous Islamic Bookstore
    69 rue Général Sarrail, 10000 TROYES